Data & Privacy Policy

The protection and security of personal data is a high priority for us. Therefore, we abide by the rules of the German data protection laws (Bundesdatenschutzgesetz / BDSG). In the following paragraphs, we will inform you about the kind of data we collect and the reasons for the collection of those:

1. Data transfer / Data logging

By visiting this website, the Web-Server automatically creates log-files, which can not be attributed to an individual person. These files contain e.g. the web browser & version, used operating system, referrer URL (previously visited website), IP-address of the client computer, time/date as well as the data request of the client (file name & URL). These files are only collected for the purpose of statistical evaluation. We never sell these files to 3rd parties, be it commercial or non-commercial.

2. Usage of personal data

Personal data is only collected if and when these informations have been submitted freely by the user, e.g. when the user signs up for our newsletter. Unless there are necessary reasons for doing business, you may at any time revoke in writing (such as by e-mail or fax) the previously granted approval of your personal data storage with immediate effect. Your data will not be disclosed to third parties, unless disclosure is required by law.

3. Disclosure, modification and deletion of your data

In accordance with the BDSG, you can always ask us in writing whether and which personal data we have stored about you. A corresponding message will be sent to you as soon as possible and within 14 days.

4. Data security

Your personal data made available to us will be secured by taking all technical and organizational security measures so that they are inaccessible to unauthorized third parties. When sending very sensitive data or information, it is recommended to use the post office, as complete data security can not be guaranteed by e-mail.

5. Cookies

On some of our sites we use so-called "session cookies" to make the use of our web pages easier. These are small text files that are stored on your hard drive only for the duration of your visit to our website and are deleted when the browser is closed, depending on the setting of your browser program. These cookies do not retrieve information stored on your hard drive about you and do not affect your PC or its files. Most browsers are set to automatically accept cookies. However, you can disable the storage of cookies or set your browser to alert you to the sending of cookies.

You can read more about our use of cookies in our cookie policy.

6. Changes to this privacy policy

From time to time, we will update these policies to protect your personal information. You should occasionally review these guidelines to stay up to date on how we protect your information and continually improve the content on our site. If we make material changes to the collection, use and / or disclosure of the personal information you provide to us, we will notify you through a clear and visible reference to the Site. By using the website, you agree to the terms of these privacy policies.

7. Copyright

The layout and design of this website and its offers as well as its individual elements such as logos, photos, etc. are protected by copyright. The same applies to the editorial contributions in detail as well as their selection and compilation; Changes may not be made. A public use of the offer may only be made with the consent of the responsible site authors and authors.

8. Links

It is allowed to link to our website.

9. Email communication

If you place an order with us, we will send you transactional emails, such as an order confirmation or order status updates.

In accordance with German law (UWG §7, paragraph 3) we reserve the right to send our existing customers occasional emails about our own products, such as sales or new product announcements.

You can opt-out of these emails at any time by clicking on the unsubscribe link in the email or sending us a mail to info@kopka.de.

10. Kopka Login System

If you ("the user") sign up for the Kopka Login System ("KL"), you agree to the following terms:

• To use KL, we need to collect some data about the user. We save user information such as email addresses, user language and (encrypted) passwords in our database.
• We log the user's IP address for every login attempt and once if they agree to this policy by signing up for the KL service.
• To ensure a good user experience, we collect some limited data about the logged in user's behaviour while using KL. This includes info about what the user bought and what product sites they visited.

By using KL, you agree to these terms. You can, of course, always request a full audit of your stored data & deletion of all data on our servers within 14 days.